USCIS Agency-Wide Policy Review

The United States Citizenship & Immigration Service (USCIS) has announced the results of a public survey conducted in April of 2010; results which led to an agency-wide review of agency adjudication and customer service policies.

Initially, USCIS has announced ten areas of review; The National Customer Service Center, H-1B Visa’s, Naturalization and Citizenship, Employment based adjustment of status, family based adjustment of status, employment based categories 1, 2, and 3, refugee and asylum adjustment of status, Form I-601, general humanitarian issues and employment authorization and travel documentation.

USCIS is now establishing working groups to focus on the ten issue areas in an effort to “achieve consistency in the policies that guide us and in how we implement them for public benefit.”

This is a welcome step, as many individuals, attorneys and other parties of interest are consistently faced with inconsistent adjudications on similar petitions depending on the service center where the case is pending, the Director of that service center, various district office policies and even individual adjudicator’s interpretation of policy.

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